Bitter Waitress

The robots are coming for our jobs... and honestly? They're doing pretty well :0 In this episode, I put AI to the test by running real customer service role plays with two different AI's: Miles from Sesame and Claude from Anthropic. I threw them both into the fire ;) First, as a server dealing with…

In this episode, we're diving into the world of restaurant automation and asking the question everyone in the service industry is thinking: will robots replace us? I share my real experience being served by a robot at a chain restaurant, and spoiler alert, it wasn't great ;) This little cube-shaped…

In this episode, we're flipping the script. Instead of hearing from servers, we're sitting down with Bob LeMent :) He's a comedian and storyteller with 26 years of podcasting experience on Static Radio and he'll be talking about restaurant experiences from the customer's perspective. Bob shares hil…

What happens when you're trying to serve drinks and dinner while a comedian is absolutely crushing it on stage? In this episode, I'm chatting with Scott Edwards, a man who has spent over 40 years on the fringe of show business producing live stage shows, concerts, and TV with acts like Jay Leno, Bo…

If you think the restaurant industry has wild characters, wait until you hear what goes down at auctions. In this episode, I'm sitting down with my friend Kira, a vintage fabric reseller on Etsy who has seen it ALL. From smoo...

Ask any server what hurts most after a double shift, sometimes it's their heads from the craziness of the day but generally it's their feet! Your feet are the unsung heroes of the service industry - carrying you through endless hours of standing, pivoting, rushing, and somehow still smiling through…